Counter Induction Loop System (Counter Hearing Loop)

Ensures clear, private, and fully accessible communication at service counters, reception desks, pharmacies, banks, ticket offices, and information points with our professional under counter induction loop system. This discreet assistive listening solution transmits the spoken voice directly to the telecoils (T-coils) in hearing aids and cochlear implants, eliminating background noise and delivering outstanding speech intelligibility in even the noisiest environments.

The system consists of a compact loop driver/amplifier mounted beneath the counter, a flat, flexible loop aerial (typically taped or fixed under the countertop), and a high sensitivity boundary or gooseneck microphone. No visible components disturb the counter aesthetics, while customers simply switch their hearing device to the “T” position to connect instantly no receivers, neck loops, or headphones required.

Key Benefits.

Crystal-clear audio delivered directly into the user’s hearing instrument, dramatically improving comprehension for hearing-aid wearers.  
Completely discreet installation – nothing visible on the counter surface.  
Strict privacy: magnetic field is contained within a 1.0–1.5 metre radius, preventing audio spill over to adjacent counters or queues.  
Full compliance with IEC 60118-4 (Magnetic field strength 400 mA/m peak at 1 kHz, frequency response 100 Hz–5 kHz ±3 dB).  
Meets or exceeds accessibility legislation including the Equality Act 2010 (UK)  and similar requirements worldwide.  
Hygienic and COVID-secure – no shared equipment to sanitise.

Technical Features.

Constant current loop driver with automatic gain control (AGC) and dynamic compression for consistent performance.  
Metal loss correction to counteract signal attenuation caused by rebar or steel counters.  
Dual microphone/line inputs with priority switching.  
LED status indicators and built in test tone for straightforward commissioning.  
Low power consumption with automatic standby mode.  
Coverage area approximately 1.2–1.5m diameter (adjustable).  
Supplied complete with loop aerial, countertop microphone, driver/amplifier, power supply, and international hearing loop signage pack.

Ideal for pharmacies, medical receptions, post offices, railway/bus ticket counters, hotel receptions, and any customer facing service desk.

Installation is quick and non invasive; the system can usually be fitted in under one hour with minimal disruption. Professional installation, on-site field-strength measurement, and certification services are available.

Provide equal access to your services and demonstrate genuine commitment to inclusivity — install an under-counter induction loop today. Contact us for advice, site survey, or quotation.

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